Do you have a complaint about the service you have received from the NHS? : how the Health Service Ombudsman can help you / The Health Service Ombudsman.

  • Great Britain. Office of the Health Service Ombudsman.
Date:
[1996]
Catalogue details

Licence: Open Government Licence

Credit: Do you have a complaint about the service you have received from the NHS? : how the Health Service Ombudsman can help you / The Health Service Ombudsman. Source: Wellcome Collection.

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    Ombudsman eee fi Eo Ss BS a You should write and: ® describe what happened, when, where and (if you can) who was involved; ® say why you are complaining. You need to show that there has already been hardship or injustice. The Ombudsman does not investigate something that might cause problems in the future; ® provide all the evidence you can. Send all your letters and any background papers. If you send originals, photocopies will be taken (at no cost to you) and the originals returned to you promptly; ® if you can, please include a telephone number where you can be contacted during the day. You can use the form with this leaflet or just write a letter. The form tells you what information the Ombudsman will need to know. Before you write, please look at: ® — Section 5 - which tells you what the Ombudsman can investigate ® Section 6 - which tells you what the Ombudsman cannot investigate.
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