Grumbles, gripes and grievances : the role of complaints in transforming public services / Richard Simmons and Carol Brennan.

  • Simmons, Richard
Date:
[2013]
  • Books

About this work

Publication/Creation

London : NESTA, [2013]

Physical description

81 pages ; 30 cm

Contributors

Notes

Title from cover.

Bibliographic information

Includes bibliographic references (pages 72-81).

Languages

Subjects

Where to find it

  • LocationStatus
    Medical Collection
    HV248 2013S59g
    		Open shelves

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Identifiers

ISBN

  • 9781848751477
  • 1848751478