Conducting the reference interview : a how-to-do-it manual for librarians / Catherine Sheldrick Ross, Kirsti Nilsen, Patricia Dewdney.

The psychology of the interview / by R.C. Oldfield.

Intervention in human services / Eveline D. Schulman.

Interviewing skills / Tim Hindle.

Interviewing : its forms and functions / Stephen A. Richardson, Barbara Snell Dohrenwend, David Klein.

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We'll be unable to retrieve items from our closed stores over the weekend due to essential maintenance work. Please place any requests by 10:00 on Friday 6 February if you need items for Monday. The library will remain open as usual. Thank you for your understanding.

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Conducting the reference interview : a how-to-do-it manual for librarians / Catherine Sheldrick Ross, Kirsti Nilsen, Patricia Dewdney.

The psychology of the interview / by R.C. Oldfield.

Intervention in human services / Eveline D. Schulman.

Interviewing skills / Tim Hindle.

Interviewing : its forms and functions / Stephen A. Richardson, Barbara Snell Dohrenwend, David Klein.